''' We are on the hunt for a Facilities Management (FM) Contract Manager in Brisbane! Start ASAP! Your new company: We are on the hunt for a Facilities Management (FM) Contract Manager in Brisbane to handle service delivery and client relationships for one of our leading clients. Your new role: Duties will include:
- Lead contract management activities including performance monitoring, compliance oversight, and financial management for assigned FM contracts
- Build and maintain strong client relationships through regular communication, performance reviews, and strategic planning sessions
- Oversee the work of facility management teams and service providers to ensure consistent delivery of high-quality services
- Analyse contract performance data and prepare comprehensive reports for clients and internal stakeholders
- Identify opportunities for service enhancements, cost savings, and process improvements across managed contracts
- Manage contract renewals, amendments, and negotiations in collaboration with legal and commercial teams
- Resolve escalated issues and conflicts promptly to maintain client satisfaction and contract compliance
What you’ll need to succeed: The following qualifications are highly regarded:
- Bachelor’s degree in Facility Management, Business Administration, Engineering, or related field
- Strong understanding of facility services, contract structures, SLAs, and KPIs
- Experience with financial management including budgeting, forecasting, and cost control
- Qualified certification in Facilities Management (CFM, FMP, or equivalent)
- Experience with CAFM/IWMS systems and data analytics tools
- Knowledge of relevant industry standards, regulations, and best practices
- Project management certification (PMP or equivalent) What you’ll get in return:
- Short term contract opportunity
- Competitive rate
- On-site opportunity
📌 FM Contract Manager
🏢 Hays Recruitment
📍 Brisbane