Perenti is seeking a passionate Systems Engineer to support and manage infrastructure and cloud platforms, contribute to strategic projects, and collaborate with a diverse team to enhance service delivery.
Job Overview
* We are looking for a highly skilled engineer to join our team as a System Engineer responsible for the planning, implementation, deployment, and maintenance of various computer systems and technology solutions.
Key Responsibilities
* Support end-user computing, hardware/software installations, and cloud platforms to ensure seamless operations and efficient use of company resources.
* Administer and report on IT infrastructure and security assets to identify areas for improvement and optimize system performance.
* Monitor systems using a range of technologies and tools to detect and resolve potential issues before they impact business operations.
* Manage backup and recovery services to maintain system integrity and minimize downtime in the event of a disaster or data loss.
* Resolve support requests within scope and escalate complex issues as needed to ensure timely resolution and minimize business disruption.
* Maintain domains, operating systems, software platforms, and security tools to ensure secure and reliable operation of company systems.
* Help develop and maintain IT operations standards and procedures to ensure consistency and efficiency across the organization.
* Align technology solutions with Perenti's services and business needs to drive innovation and improve service delivery.
* Enhance the IT service catalogue and coordinate vendor support activities to ensure seamless interaction with external partners and vendors.
* Contribute to data recovery and compliance planning to ensure adherence to regulatory requirements and industry best practices.
* Support innovation initiatives and provide after-hours support when required to meet the needs of the business and its stakeholders.
Requirements
* Minimum 5 years' experience in an Enterprise technology support role with a proven track record of delivering high-quality results and meeting customer expectations.
* Attainment of or progress toward certifications in Microsoft Azure, VMware, or similar to demonstrate expertise and commitment to ongoing learning and development.
* Strong experience with Active Directory, Azure Entra, M365, Intune, VMware, Windows Server, Defender, Backup and Monitoring solutions and end-user computing in complex enterprise environments to ensure effective management and maintenance of company systems.
* Excellent communication skills with the ability to engage stakeholders at all levels, from technical teams to executive leadership, to articulate technical concepts and drive business outcomes.
* A proactive approach to innovation and problem-solving to drive business growth and continuous improvement.
* Strong time management and organisational skills to prioritise tasks, manage competing demands, and deliver results within tight deadlines.
* A collaborative mindset and commitment to team success to foster a culture of teamwork, mutual respect, and open communication.