About Us
Brothers Leagues Club (Cairns) Ltd is a non-for-profit organisation, incorporating Fuller Sports Club and Stan Williams Park. Our organisation is a leading hospitality and community hub in Far North Queensland, delivering exceptional member experiences through dining, gaming, entertainment, sport, and community initiatives. With multiple venues and a strong football and community presence, the Club is committed to innovation, excellence, and connection. Brothers Leagues Club Cairns is the home of Fratelli's Café & Restaurant, Bistro 26, Shamrock Bar, Q Sports Bar, entertainment & function spaces and a modern Gaming Lounge. With over 100 staff, our workforce is the place of best practice, aiming to provide an excellence in customer service experiences to all of our loyal members and guests.
The Role
Working closely with our Restaurant Manager, in this hands-one role you will be responsible for:
* Aligning Restaurant and Bistro operations with overall business goals.
* Foster a welcoming and positive atmosphere for customers.
* Lead, train, and motivate the team to ensure excellent service and teamwork.
* Oversee/undertake ordering and maintain appropriate levels of stock.
* Ensure the cafe cabinet is consistently stocked with fresh, appealing, and diverse offerings.
* Address and resolve conflicts promptly and professionally among staff or customers.
* Liaise with Restaurant Manager or Duty Manager in relation to staff requirements.
This role would suit someone who has experience working in Restaurants and is ready to take the next step in their career.
What We Are Looking For
To be successful in the role and part of our team you will have:
* Proven experience in a similar supervisory role within the hospitality industry.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in inventory management and ordering systems.
* Conflict resolution skills and the ability to handle high-pressure situations.
* Organisational skills with high attention to detail.
* Flexibility to work a rotating roster, including night, weekends and public holidays.
What We Can Offer
* A vibrant and supportive team environment.
* Competitive salary and benefits.
* Internal and external training opportunities.
If you are looking for a challenging, and rewarding career in the Clubs industry, Brothers Leagues Club and Fullers Sports Club may have the role for you
As we screen all applicants and select candidates whose qualifications and experience meet our needs, we will carefully consider your application during the initial screening and contact you if you are selected to continue in the recruitment process. We wish you every success