Overview
About the Opportunity We're seeking an experienced ICT Project Manager to lead a major Windows Upgrade Program across a large Queensland Government department.
This high-profile initiative will impact users across metropolitan and regional service locations and has a total project budget of approximately $4 million.
The program spans metropolitan and regional service locations, involving complex technical requirements, change management, and coordination with multiple stakeholders.
The successful candidate will play a pivotal role in ensuring smooth transition, strong governance, and timely delivery.
Key Responsibilities
Develop, maintain, and execute the Windows upgrade project plan in line with Queensland Government ICT frameworks.
Lead cross-functional teams in hardware readiness, software compatibility testing, application packaging, and deployment planning.
Manage project risks, issues, and dependencies, ensuring delivery on scope, time, and budget.
Collaborate with ICT teams, business areas, vendors (e.g. Microsoft, device suppliers), and change managers.
Oversee pilot deployments and rollout phases using Intune, Configuration Manager, or equivalent tools.
Ensure compliance with cyber security, data governance, and asset management policies.
Support user readiness through communications, training coordination, and service desk uplift.
Report project status to governance bodies and steering committees.
Deliver project closure including handover documentation, evaluation reports, and lessons learned.
Skills & Experience Required
Proven track record delivering large-scale ICT infrastructure or OS upgrade projects in enterprise or government environments.
Strong technical knowledge of Microsoft Windows operating systems (Windows / ).
Familiarity with Intune architecture, SCCM, and endpoint management solutions.
Knowledge of cyber security requirements (e.g., patching, CIS Benchmarks, SecureScore remediation).
Demonstrated vendor management and contract negotiation skills.
Strong change management capability, including communications and training delivery.
Excellent written and verbal communication with the ability to engage stakeholders at all levels.
High-level analytical, problem-solving, and organisational skills.
Desirable
Qualifications in PRINCE2, PMBOK, or Agile.
Microsoft certifications in Windows administration or system management.
Understanding of Queensland Government ICT frameworks and governance structures.
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