About Us
Keolis Downer is one of Australia's largest private providers of multi-modal public transport, operating Bus, Ferry and Light Rail services across the country.
With a long-term commitment to Australia, we aspire to be the partner of choice for public transport authorities by delivering on our promise to "Think Like a Passenger."
This is your opportunity to join an international transport brand locally in Newcastle, supporting a multi-modal operation that keeps our community moving every day.
Behind every service we deliver is a team of dedicated professionals.
About the Role
We are seeking a detail-oriented and proactive Payroll & Administration Assistant to join our Finance team at our Hamilton Bus Depot.
This role plays a critical part in ensuring accurate and timely payroll processing for a large workforce, while also managing insurance claims administration and supporting compliance and reporting activities.
If you enjoy working with detail, solving problems, and being a trusted go-to person, this could be the role for you.
What You'll Do
Reporting to the Finance & Administration Manager, you will:
* Process end-to-end payroll for a large employee base, ensuring accuracy, timeliness and compliance with legislation, Enterprise Agreements and company policies
* Interpret and apply multiple Enterprise Agreements across the workforce
* Coordinate payroll inputs (timesheets, leave, allowances, deductions and employee changes) and resolve discrepancies
* Prepare and distribute payslips and payroll reporting
* Manage and administer insurance claims for employees, passengers and third parties
* Liaise with insurance providers and internal teams including HR, Finance and Safety
* Maintain accurate payroll and insurance records across systems
* Respond to payroll and insurance enquiries in a professional and timely manner
* Assist with audits, compliance checks, year-end processes and system improvements
* Contribute to continuous improvement initiatives and broader administrative support
About You
You are organised, analytical and committed to accuracy. You thrive in a fast-paced environment and take pride in delivering exceptional internal customer service.
You will ideally bring:
* A Certificate or qualification in Accounting, Finance, Business Administration, HR or a related field.
* Minimum 3 years' payroll experience, including end-to-end processing
* Experience interpreting and applying multiple Enterprise Agreements
* Strong understanding of payroll legislation, taxation and labour laws
* Experience in insurance or claims administration (desirable)
* Proficiency in Microsoft Office (particularly Excel) and experience with payroll or claims systems.
* Excellent attention to detail and problem-solving ability
* Strong communication skills and the ability to work collaboratively
* High levels of integrity and confidentiality
Why Join Us?
At Keolis Downer, we want our people to take pride in what they do and build careers that are meaningful, stable and rewarding.
When you join us, you become part of a team that genuinely supports one another and contributes to an essential community service.
We offer:
* A competitive salary package
* Novated leasing options
* Discounts with hundreds of retailers across 9,000+ locations Australia-wide
* Health and wellbeing programs, including Fitness Passport memberships for you and your family
* A collaborative, supportive team culture
* The opportunity to work locally while being part of a global transport network
If you're looking for a role where your expertise makes a real operational impact — we'd love to hear from you.