People & Culture Partner – Superloop
Company Overview
Founded in 2014 and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure‑on‑Demand platform.
Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity. All of these segments rely on Superloop’s investments in physical infrastructure assets, including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.
Business Unit Overview
The People & Culture (P&C) Team supports leaders to effectively lead people and performance in order to deliver business strategy and objectives. Encompassing all stages of the employment lifecycle, P&C seeks to strengthen the organisation’s approach to recruitment, compensation, learning and development, performance, employee engagement and employment law practices.
Role Purpose
The People & Culture Partner partners with key business leaders to provide strategic and operational advice, while supporting employees and management across the business. The role includes day‑to‑day HR activities such as employee relations, performance management, training, recruitment and general HR advice, and proactively identifies HR requirements within client groups to develop and implement initiatives.
Key Responsibilities
* Provide HR generalist support combined with subject‑matter expertise in Employee Engagement and Learning and Development.
* Lead the Employee Engagement strategy at Group, Business Unit and location levels, including designing and delivering initiatives with stakeholders and managing the annual engagement survey.
* Design and lead the continuation of the People Leadership development journey.
* Provide expert HR advice to employees and leaders on a broad range of matters, including salary benchmarking, employee relations and engagement activities.
* Advise and coach leaders on employment‑related matters in accordance with legislation, HR policies, procedures and relevant industrial instruments.
* Facilitate performance management and grievance processes in line with company policy and legislative requirements.
* Remain up to date with employment legislation and HR/IR industry trends.
* Manage P&C contract negotiation and vendor relationships with HR system providers in partnership with key stakeholders, including Procurement.
* Lead and support a range of HR projects and undertake other duties as directed.
Qualifications and Experience
* Bachelor’s degree in HR, Behavioural Science, Law or a related field.
* 7–10 years’ experience as an HR Business Partner in a fast‑paced, rapidly changing environment. Telco and/or Tech sector experience preferred but not essential.
* Strong technical expertise in Employee Engagement and Learning and Development.
* Proven experience delivering successful employee engagement strategies and L&D initiatives, particularly in people leadership.
* Strong organisational skills with the ability to manage multiple priorities.
* Strong influencing and relationship‑building skills, with the ability to adapt communication style for various audiences.
* Proactive and collaborative business partnering approach, with strong commercial acumen and agile problem‑solving skills.
* Experience using Culture Amp and intelliHR (desirable).
On Offer
* Free Home Broadband
* Free Mobile SIM plan
* Flexibility – 3 days /week in the office
* Lunch on Wednesdays, snacks, donuts and more!
* Diverse and inclusive culture
* Gain skills and build relationships to succeed in the telco and tech industries at Superloop and beyond.
Equal Opportunity Employer
At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.
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