Concierge Role
The concierge role at Marriott Hotels involves being the face of the hotel, engaging and inspiring guests through each guest interaction from arrival to departure. This position is ideal for individuals who enjoy interacting with people and providing exceptional customer service.
Key Responsibilities:
* Respond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaning
* Assist the concierge team in general operational tasks whilst supporting other front office associates
* Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
* Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
About You:
* Current driver's license
* Relevant experience in a similar role
* Working rights in Australia
* Enthusiastic to escalate your career
Benefits:
* Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group)
* Flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
* Internationally recognised training programs, unlimited strategic development and exciting career opportunities within the company