Job details
Work Location: Sydney, Recent South Wales, Australia
Domain: Delivery
Interest Group: Infosys Limited
Company: ITL Australia
About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 57 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role: Business Analyst
Location: Sydney, Australia
Salary range: AUD 108,571- 119,893 (Annual Gross)
Key Responsibilities:
- Collaborate with business stakeholders to gather, analyse, and document requirements.
- Break down large, ambiguous problems into smaller, well-defined tasks or use cases.
- Create process flows, user stories, functional specifications, and other artifacts.
- Translate business needs into logical, structured, and actionable requirements.
- Work closely with developers, testers, and UX/UI teams to ensure accurate implementation.
- Facilitate workshops, interviews, and brainstorming sessions to uncover root causes.
- Perform gap analysis, impact assessments, and data analysis as needed.
- Support UAT (User Acceptance Testing) by preparing test cases and validating deliverables.
- Act as a liaison between business users and technical teams throughout the project lifecycle.
Required Skills and Qualifications:
- 3-5 years of experience as a Business Analyst or in a similar role.
- Strong logical thinking and analytical skills - able to approach problems methodically.
- Excellent communication skills - able to explain complex ideas simply.
- Experience in writing clear, structured documentation (e.g., user stories, use cases, BRDs).
- Comfortable with process mapping tools (e.g., Griffy, Visio).
- Familiarity with Agile or Scrum methodologies.
Nice to Have:
- Exposure to low-code platforms (e.g., Appian, Pega, Power Platform).
- Experience working with Jira, Confluence, or similar tools.
- Knowledge of SQL or data analysis tools.
- Certifications like CBAP, CCBA, or Agile BA are a plus.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email or call 1-866-472-0935.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
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📌 Business Analyst
🏢 Infosys Limited Digital
📍 New South Wales