Energy Transition Recruitment Specialist | Energy Markets | Retail | Trading | Origination | CleanTech
About the company:
Our client is a specialist Energy efficiency consulting organisation servicing thousands of businesses across Australia to help minimise their energy costs.
About the role:
Ensure all Stakeholders including customers & providers receive the highest level of service and professionalism
Respond to all internal queries in an appropriate and timely manner
Communicate effectively to customers and providers
Maintain confidentiality of customer and provider information
Maintaining A2 and Customer documentation. Such as newly signed LOA’s etc
Contribute actively, where required, to improvement initiatives
Accountability for the quality and daily performance of all your tasks, ensuring KPI’s are met
About you:
Good interpersonal skills
Strong initiative and resourcefulness
Good communication skills – verbal and written
Excellent planning and self-organisation discipline
Results/ goal oriented
Customer Service Experience
Energy industry experience advantageous but not essential
Next steps:
If you have experience in customer service and resolution please apply now or contact Joel on for more details.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service and Administrative
Industries
Utilities, Services for Renewable Energy, and Environmental Services
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