Asset Recovery Manager – Auto Finance | Gold Coast, QLD
We’re a fast-growing auto lender based on the Gold Coast, and we’re looking for an Asset Recovery Manager to take charge of our vehicle repossession and disposal operations. If you’re sharp, driven, and know your way around risk and compliance, this is your chance to step into a key leadership role that makes a real impact.
This role reports directly to the Head of Operations.
About the Role
As the Asset Recovery Manager, you’ll lead and manage all vehicle recovery activity across our portfolio. Working closely with our collections, legal, and compliance teams, you’ll coordinate with external agents, ensure legislative compliance, and protect the business’s asset position with professionalism and integrity.
Key Responsibilities
Own the end-to-end asset recovery process
Manage relationships with third-party agents, transporters, and auction partners
Ensure all recovery actions comply with relevant credit and repossession laws
Evaluate accounts for recovery suitability and recommend action
Monitor and improve performance and cost-efficiency of recovery partners
Address escalated customer issues with empathy and assertiveness
Maintain accurate records, reporting regularly to the Head of Operations
About You
Proven experience in repossession, asset recovery, or collections (ideally in auto finance)
Sound knowledge of Australian credit and repossession laws
Strong communication, negotiation, and decision-making skills
Experience managing external vendors and internal workflows
High attention to detail and good judgement under pressure
Comfortable working with CRMs and asset management systems
Capable of managing the asset recovery function as a profitable business unit
Why Join Us?
High-impact role in a growing finance business
Direct reporting line to the Head of Operations
Supportive team culture with career growth opportunities
Modern Gold Coast office close to public transport, amenities and the beach
Be part of a company that values integrity, results, and innovation
Ready to take the wheel?
Apply now with your resume and a short cover letter explaining what makes you the right fit for the role.
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Your application will include the following questions: How many years' experience do you have as an Asset Recovery Manager? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence? What's your expected annual base salary?
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