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Support officer [frs/ops support] (ao3) qld fire and rescue

Sunshine Coast
Queensland Fire Department
Posted: 1 May
Offer description

Support Officer (FRS/OPS Support) (AO3) Qld Fire and Rescue
Join to apply for the Support Officer (FRS/OPS Support) (AO3) Qld Fire and Rescue role at Queensland Fire Department.
Position Details

Status: Temporary Flexible Full-time or Temporary part-time
Tenure Period: 7/07/2025 - 5/09/2025 (FT) or ASAP for 6 months (PT)
Classification: AO3
Salary: $2,865.00 - $3,179.00 per fortnight (Full-time)
Location: Kunda Park, Sunshine Coast Zone
Closing Date: Midnight Monday, 12/05/2025

About Us
The Queensland Fire Department (QFD) provides fire prevention, preparedness, and response services, including emergency responses such as road crash rescue, bushfire, hazardous materials, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and community safety programs. The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), and others, working together to manage emergencies and support volunteers across Queensland.
Role Purpose
You will provide high-level confidential administrative support to regional operations, development, or emergency operations, including managing HR, finance, records, awards, official functions, and secretariat duties, ensuring compliance with policies and procedures. You will assist teams across various units to support administrative functions and ensure effective service delivery.
Key Requirements

C Class driver’s licence (non-restricted)
Government purchasing qualifications (level 1)
Knowledge or experience with human resource and finance systems and database management

Special Requirements

Support activation of Regional Operation Centre (ROC) or State Operations Centre (SOC) as needed, including potential deployment outside normal hours, nights, weekends, or extended hours.

Responsibilities

Provide administrative support including correspondence, reports, secretariat duties
Manage office duties: mail, filing, diary, travel, equipment maintenance
Coordinate HR and finance activities, ensuring compliance
Utilize databases for reporting and record maintenance
Maintain stakeholder relationships
Develop and train on administrative processes
Prioritize workload and resolve issues proactively
Support during emergencies, including activation and extended hours

Leadership Competencies
Assessment will be based on Queensland’s leadership competencies: leading self, building relationships, driving accountability, and demonstrating governance, aligned with the department’s shared values of Respect, Integrity, Courage, Loyalty, and Trust.
Additional Information
For more details, contact Corey Dennis, Zone Commander, at 0437 837 033 or corey.dennis@qfes.qld.gov.au. Please refer to the application guide and submit your resume plus a one-page summary of your suitability based on key accountabilities.
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