About us:
Northprint is a growing Toowoomba-based uniform, promotional product and merchandise business working with clients across trade, agriculture and oil & gas industries Australia-wide.
We're known for being the friendly local printers who genuinely care - about quality, about doing things properly, and about looking after our clients like mates. Many of our clients work with us long term, and we see ourselves as partners in their success rather than just another supplier.
As we continue to grow, we're looking for an experienced Account Manager to help strengthen our existing client relationships while also supporting the growth of larger B2B accounts.
The Role
This is a relationship-led role with real commercial responsibility.
You'll manage a portfolio of existing clients, ensuring they continue to receive the high level of service Northprint is known for, while also identifying opportunities to expand accounts and support larger programs.
You'll manage your own pipeline, prepare quotes, attend client meetings, and work closely with our production team to deliver high-quality outcomes.
This role would suit someone with experience in the uniforms or promotional products industry who enjoys building long-term client relationships and growing accounts the right way.
Key Responsibilities
Manage and grow a portfolio of new and existing B2B clientsAct as the primary relationship contact for assigned accountsBuild long-term partnerships through regular communication, site visits and client meetingsIdentify opportunities to expand accounts and introduce new uniform or merchandise programsPrepare accurate quotes and make product recommendationsManage your own sales pipeline from enquiry through to production handoverLiaise closely with production and design teams to ensure jobs are delivered smoothlyHelp improve sales and customer service processes as the business grows
About You
We're looking for someone who understands our industry and enjoys building strong client relationships.
Essential experience:
Experience in uniforms and/or promotional productsB2B sales and account management experienceExperience growing accounts and managing ongoing client relationshipsStrong understanding of industries such as trade, agriculture or resourcesComfortable using CRM systems, quoting platforms and business softwareHighly organised with strong communication skillsNice to have:
Experience managing large or multi-site accountsExperience with tenders or uniform portalsBasic knowledge of Adobe Illustrator
Why Join Northprint?
Attractive base salary + commission / bonus incentivesFlexible working hoursAutonomy and trust in how you manage your roleOpportunity to help shape and improve how the business operatesCareer progression in a fast-growing companySupportive team culture with strong collaboration
Future Growth
As Northprint continues to expand, this role has clear pathways into:
Senior Account ManagerSales LeadDepartment HeadIf you're an experienced industry professional who enjoys building strong client partnerships and wants to contribute to the growth of a fast-moving business, we'd love to hear from you.