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Quality & compliance partner

Sunshine Coast
Comlink Australia
Quality
Posted: 15 December
Offer description

Collaborative, values driven team with supportive leadership

Enjoy flexible work options (we recognise that good work can be done in many ways)

Attractive salary and salary packaging opportunities

Paid Parental Leave for eligible employees

Celebrate your birthday with a paid day off

Boost your retirement savings with Comlink matching your voluntary super contributions up to 1%

Access our Employee Assistance Program to help support you through life's challenges

Grow your skills with paid training and continuous learning and development opportunities


About the role

As our Quality & Compliance Partner, you'll be a key connector between our Quality & Compliance functions and Operational teams, working collaboratively to champion continual improvement and ensure compliance with all relevant legislation.


Responsibilities

* Empower care teams with the skills and knowledge to meet compliance and quality standards
* Provide training and guidance on managing feedback and incidents
* Integrate identified improvements into the Continuous Improvement (CI) process
* Support audit and compliance activities, ensuring audits are tracked to completion and learnings are actioned
* Maintain the registers used by the Quality and Risk team as living documents by following up actions and ensuring all entries are accurate and actioned
* Monitor document management processes across business units, assisting with version control and document accessibility
* Foster a culture of ongoing learning and improvement throughout the organisation

Note that some occasional travel may be required to conduct site audits and training sessions as required.


Qualifications

* Relevant experience and/or formal studies in quality management, compliance, internal auditing, document management — preferably within the aged care, health, or disability sectors
* Detailed knowledge and understanding of the responsibilities of Approved Aged care Providers, including Quality management, Funding compliance, Accreditation requirements, and risks
* Coaching skills with the proven ability to build strong stakeholder relationships and support geographically dispersed teams
* Proven ability to effectively manage projects, plan work, set priorities, and adapt to emerging needs, while maintaining great attention to detail
* Initiative and critical thinking skills; bringing innovative ideas to improve quality performance and efficiencies


Ready to make an impact?

Be creative Be fun Be real Use your cover letter to share with us who you REALLY are We care more about who you are as opposed to what you are on paper. What's your superpower? You already know the answer, so tell us. APPLY TODAY


Who is Comlink Australia?

Comlink Australia has cultivated a culture where people feel included, supported and respected. When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work. We choose to look beyond how things are, to how much better they can be. And we are inviting you to become part of our community.


Our values

* Our table is round – we are one team, where every voice matters
* See the human – we leave our egos at the door and see people as people first
* The right way, and again – we are committed to continuously improving to achieve the best possible outcome
* Brilliantly bold – we own our decisions and learn from our mistakes
* Make a little magic – our clients are at the heart of all that we do

We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.

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