Campaign Delivery Coordinator - Coles 360
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About Coles 360
Coles 360 is all about connections. It's how we connect with customers at every turn of their lives. It's how we use the power of Coles' shopper data to maximise that connection. It's how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.
We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
About The Team
As one of the biggest brands in Australia, we connect with millions of Australians each week. Whether it's connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.
The Campaign Delivery Executive is an operations role working across all components of the media campaign process. The role is responsible for delivering seamless campaigns across multiple channels by acting as the contact point, providing service and support pre, during and post campaigns. There will also be an element of project work to grow and improve our business to bring us in line with industry standards.
What you will do
Manage end-to-end campaign delivery from briefing to post-campaign wrap-up
Apply tools and process knowledge to support campaign management across channels
Identify and drive process improvements to boost efficiency and quality
Build and maintain strong internal and external stakeholder relationships
Deliver high volumes of campaigns with exceptional accuracy and attention to detail
Support the roll-out of new systems and contribute to business growth initiatives
About You And Your Skills
You're organised, efficient, and thrive in a fast-paced, data-driven environment. Ideally you will have previous experience in a media operations role within a media supplier, agency, trade marketing or experience within the FMCG environment is desirable. A comprehensive training program will be provided, so whether you come with a lot, a little or absolutely no media experience, we will set you up with the tools and knowledge that you need to be successful
Strong communication and stakeholder management skills
A proactive, problem-solving mindset with a focus on outcomes
Ability to manage tight deadlines and competing priorities
Confidence to work both autonomously and as part of a team
Technical proficiency in Outlook, Excel and familiarity with tools like Miro, Trello or Monday
Sound like you? If yes, we'd love you to apply and be part of the fastest-growing retail media powerhouse within one of Australia's most recognised brands. Here, you'll leverage enormous data and expertise while joining a supportive team with a great culture that's scaling fast.
What's in it for you?
Flexible working options. We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
Office perks. Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
Discounts. Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year.
Reward through recognition. Give and receive recognition, linked to our Coles values, through our digital recognition platform mythanks. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Opportunities for learning and development. You'll have experiences, exposure, and education to satisfy you—discover a variety of career development programs and job-specific training.
Paid parental leave. We understand how important life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Investment in your future. Our annual team member share plan offers eligible team members the ability to purchase Coles Group shares.
About The Recruitment Process
We're continuing to build a gender equitable team, and a culture that is diverse, inclusive and welcoming. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the Our Recruitment Process section of our careers site or email
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Customer Service
Industries: Retail
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