APPLY Job Description
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
* Company: Bellway Homes
* Salary: competitive
* Type: Full Time
* Region: UK - South East
* Town/City: Ringwood
* Posted: 01/05/2026
* Listed in: Sales & Marketing
* Reference: 310907CON
The Role
The role of Sales Office Manager is to be responsible for the sales administration process and to support the Sales Director/Head of Sales with all operational/administrative aspects of the sales office, whilst ensuring the highest level of service is provided to all customers.
* Co‐ordinate the progression of sales from reservation to legal completion, including liaising with solicitors and collating legal documents as requested, ensuring all targets are achieved.
* Train and coach sales administration staff and ensure they are aware of sales department responsibilities/duties, delivering high‐quality work within required timeframes.
* Provide adequate cover in the sales office, manage sales office holidays, and ensure staff knowledge of each other's roles for coverage.
* Maintain all sales systems up to date, produce accurate sales reports on time.
* Handle customer telephone and email enquiries and related issues in a timely and efficient manner.
* Coordinate legal documents in liaison with solicitors.
* Prepare and collate information for board reports, and produce weekly, monthly and other reports as required by the sales department, divisional management and Group Head Office.
* Coordinate information distribution between sales department and other departments within the division.
* Support Sales Director/Head of Sales on day‐to‐day operational tasks.
Experience, Qualifications and Skills
Experience: high‐level administrative support to senior management, working in a high‐pressure environment with strict deadlines, and leading an administrative team.
Qualifications And Training
No formal qualifications are necessary, but evidence of relevant experience and skills will be required.
Skills and Aptitude
* Proficient IT skills, good working knowledge of Microsoft Office (Word, Excel, Outlook)
* Ability to adapt to new systems
* Calm and professional approach to all aspects of the role
* Effective interpersonal and communication skills
* Strong organisational and time‐management skills
* Committed to diversity and inclusion
The Role and Working Conditions
A flexible approach to work, including working beyond core office hours as and when required.
In Return We Can Offer You
* Competitive salary
* Competitive annual bonus
* Contributory pension scheme
* 25 days holiday, plus bank holidays
* Access to discounts and benefits portal
* ShareSave Scheme
* Cycle to Work Scheme
* Life assurance
* Holiday Purchase Scheme
* Earn and Learn Opportunities
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