Full Time Pernamanent
Westminster Location
Parking on site
re you an experienced customer service professional who enjoys exceeding customer expectations by understanding their needs through building strong relationship? Our client, an industry leader in the test and tagging industry and they have an exciting opportunity for an experience customer service officer to join their small team in Westminster. This is a full-time permanent position with full training provided.
**About the Role**:
- Assist in the management of accounts
- Follow up outstanding payments
- Manage and confirm bookings
- Provide quotes as required
- Manage sales order process
- Communicate with customers regarding their Calibration/Repairs, including providing technical support when required
- Any other ad hoc administrative duties as required
**About You**:
- Prior experience within a customer experience role (any experience selling computers, TVs, phones would be ideal but also experience in insurance, mortgages etc)
- Ability to pick up and understand a variety of "tech" products
- Exceptional communication skills
- Seek to understand and improve and a willingness to help
- Be solutions focussed whilst still being able to follow process