**Work Type**:
- Permanent - Full Time**Work Mode**:
- Hybrid**Industry**:
- Call Centre & Customer Service**Location**:
- Braeside - Victoria**Salary**:
$65,000.00 - $68,000.00 Yearly
**Reference**:
- BH-26479-2- We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970's and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a full-time position with an immediate start.
- **Key Responsibilities**:
- General Account Management
- Processing and Tracking of Orders
- Ensuring constant communication with the businesses that this company is working with
- Resolving customer inquiries across a large variety of products
- General Supply Chain duties (ie: processing invoices and export orders)
- Liaising with a variety of key stakeholders both internal and external to the company
**About You**:
- Experience in a similar Customer Service position involving B2B interactions
- You have the ability to take initiative and problem solve, as well as meet deadlines
- Previous experience using Salesforce is ideal
- Previous experience on the phone regularly speaking to customers
- You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios
**Benefits for You**:
- WFH 2 days a week
- Great Team Culture
- Onsite Parking