Job Title: Housekeeping Manager
We are seeking a highly motivated and experienced Housekeeping Manager to join our team at Club Wyndham Flynns Beach.
About the Role:
This is an exciting opportunity to lead a dynamic team of housekeeping professionals, ensuring exceptional service delivery and high-quality standards in a fast-paced environment.
Main Responsibilities:
* Oversee daily housekeeping operations, including recruitment, training, scheduling, supervision, and discipline of staff.
* Conduct daily checks and periodic inspections of guest rooms, public areas, and housekeeping equipment to ensure cleanliness and maintenance standards are met.
* Manage ordering, storage, and consumption of cleaning supplies, linen, and guest amenities while controlling costs and staying within budget.
* Address guest complaints promptly, investigate issues, implement corrective actions, and ensure VIP and long-stay guests receive exceptional service.
* Work closely with Maintenance, Front Office, and Food & Beverage teams to ensure smooth operations, room readiness, and high service standards.
What You'll Bring:
* A passion for people and leadership, with experience in managing diverse teams in busy environments.
* Strong organisational skills, with the ability to plan, direct, control, and coordinate all tasks and activities effectively.
* A proven track record in maintaining or improving cleanliness across a large area or property.
* Attention to detail across cleanliness, maintenance, and general condition.
* Experience in recruiting, training, and mentoring team members.
How You'll Be Rewarded:
* Subsidised Private Health Insurance (following successful probation completion)
* Professional development funding
* Discounted hotel stays across Australia, Fiji, New Zealand
* Birthday leave to celebrate your special day