Senior Case Manager Role
We are seeking an experienced and skilled Senior Case Manager to join our team. As a Senior Case Manager, you will be responsible for facilitating the return of employees to work and promoting their overall health, leveraging your knowledge of Workers Compensation and your empathetic approach.
About the Job
* Manage a diverse portfolio of claims for corporate clients and government organizations.
* Collaborate with internal and external stakeholders to deliver exceptional service, adhering to Allianz's principles.
* Determine liability and conduct timely assessments of treatment requests.
* Maintain accurate documentation of claims decisions.
* Develop and implement claims strategies that yield positive and sustainable outcomes.
* Met critical performance and compliance metrics.
* Provide coaching and support to newer team members.
About You
* Prior experience as a Workers Compensation Case Manager or in related personal injury fields.
* Exceptional written and verbal communication skills, with a customer-centric approach.
* Able to handle challenging situations and resolve complex issues efficiently.
* Proactive attitude towards learning and skill development.
* Strong time management capabilities and adaptability in response to changing circumstances.
* Passion for harnessing emerging technologies to stay ahead in the digital landscape.