§ Be proactive in providing exceptional service to external and internal guests at all times.
§ Service and clean all allocated guest rooms, ensuring all tasks are completed at or above the required standard.
§ Assist guests with all enquiries and complaints, and provides accurate information to guests about the Property facilities and features.
§ Comply with all guest privacy and security procedures.
§ Remove room service trays and trolleys to an appropriate storage area as required.
§ Undertake special cleaning projects, as directed.
§ Follow the correct procedures for all lost property items.
§ Notify the appropriate person of all maintenance problems, damaged equipment and missing items, immediately.
§ Handles all amenities, chemicals and equipment according to specific instructions and OH &S standards.
§ Ensure that you are attired in the required appropriate uniform, with name badge and correct apparel so that you present yourself in a standard that commensurate with Mantra Groups standards.
Job Type: Casual
Pay: $25.85 – $38.78 per hour
Benefits:
* Employee discount
* Referral program
Experience:
* Cleaning: 1 year (Preferred)
Licence/Certification:
* National Police Certificate (Preferred)
* Driver Licence (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person