Operations Manager
Shaping lasting memories with Australia's leading experiential tourism business requires a dynamic and experienced leader. As an Operations Manager, you will oversee the day-to-day operations of our Touring division, driving continuous improvement initiatives to enhance customer service standards while supporting our on-road crew.
* Plan and manage staffing requirements for the touring division.
* Design and deliver training programs for touring staff.
* Manage operational plans for the touring division.
* Foster a high-performance culture.
* Ensure efficient use of touring assets.
A deep understanding of the travel industry and previous experience in operations management are essential for this role. You will be highly organized, detail-oriented, and possess strong leadership abilities.
About You
We are looking for someone who is collaborative, able to coach and mentor staff, and has a proven track record of success in managing large teams and resolving complex operational challenges. Your expertise in operations management will enable you to drive business growth and improve customer satisfaction.
This role offers a unique opportunity to work with a leading experiential tourism business, shaping the future of Australian tourism. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.