We're looking for a designer with a strong eye for visual craft with around 1-3 years experience to join our team.
Company Description
We are Future Friendly — a design and technology team that helps organisations stay relevant and grow in times of change.
Our unique combination of strategic design and product development allows us to define new propositions, and design, build and launch new services.
We work across Government, Finance, Insurance, Education, Energy and Health to tackle a wide range of problems, and create real impact. See some of our work.
We were awarded the Design team of the Year at the Good Design Awards, and we have won over 40 awards in the last 4 years.
Product Design at Future Friendly
We believe that important ideas deserve more than just attention; they deserve great design to drive meaningful change.
Product design at Future Friendly covers the full spectrum — from defining new propositions to designing and launching digital products. Everything is tested with real people, and launched to market.
Product designers lead two parts of our process.
* The rapid prototyping and validation of new propositions.
* We don't conduct focus groups or endless user research. The quickest way to learn is by making, so we create tangible, high‐fidelity prototypes to build evidence in new propositions.
* The creation of production‐ready designs.
* Defining propositions isn't enough. To make real change, we need to put things live. Quickly. We don't create high‐maintenance complex design systems. Instead we work closely with developers to design, build, and launch new products.
The role day‐to‐day
As a digital product designer, you will work in a small, multidisciplinary team
* Understand customer and business problems to inform the design of new digital products.
* Collaborate with internal and external teams to co‐design potential solutions.
* Work alongside strategists to identify underlying assumptions, and design experiments to validate them.
* Make potential opportunities tangible with rapid prototypes — then test them with real customers.
* Synthesise key insights from testing, communicate them to stakeholders, use them to inform decisions, and iterate designs.
* Create polished, production‐ready designs of new digital products and work alongside developers to bring them to life.
* Present your work. Shape presentations to communicate the strategic product direction, and the why behind design decisions.
Skills
You'll need
* Rapid prototyping — able to quickly translate ideas into tangible prototypes.
* Product thinking — able to understand problems, spot significance in research, prioritise based on business goals, and apply these to your designs.
* UX design — a strong understanding of common UX patterns, and how they should be applied in practice.
* Visual design — The drive to create beautiful, polished work — because great experiences come down to the details.
* Interaction design — go beyond static mock‐ups and craft polished interactive prototypes.Information architecture — able to make sense of complex sets of information, and structure it in a logical way.
* Written and verbal communication — able to clearly communicate concepts simply, both in designs and prototypes, as well as client presentations
* Visual communication — able to simplify and clearly communicate complex concepts visually.
A bit about you
* You're comfortable starting in uncertainty, and hit the tools to make sense of the problem.
* You're comfortable with AI tooling, and know when to reach for them and when not to.
* You embrace experimentation, and are comfortable making mistakes along the way.
* You're willing to sweat the small details, because any idea worth doing is worth doing well.
* You welcome collaboration with the broader design team to push the work to be the best it can be.
* You believe in solving through making. You build to learn, and validate assumptions early.
Software & tools
You'll be comfortable working with a modern product design toolset.
Our essential, day‐to‐day tools are;
* Figma — for rapid prototyping and day‐to‐day design work
* Figma Slides. — For presentations and other things that aren't product design.
* AI tools — Claude, Figma Make, Gemini, and whatever's next — to accelerate learning, making and ways of working.
We also use;
* Other prototyping and interaction design tools (Framer, proto.io, etc) — for creating higher‐fidelity prototypes
* Web tech/tools (HTML, CSS, JS) — for building data‐driven prototypes
* Motion graphics/video tools (After Effects, Premier) — for creating motion mockups & vision videos.
Our goal is to create a place where you can do the best work of your career every day. A sustainable and supporting workplace dedicated to the well‐being, quality of life, and inclusivity of the team.
Things that matter to us
* Growth and mentorship — You'll get real responsibility early, with the support to do it well. We invest in your craft through regular feedback, growth plans, design crits, and time to learn.
* Coming together as a studio —We love being together. Goal‐setting days, events we put on ourselves, and discipline offsites.
* Our Space — We designed it for the way we work. Dedicated project rooms, an event space, wall space for sharing work in progress, a testing lab, and room to spread out.
* Flexible working — While we love to work in person, we balance being together and working from home. Our flexible working policy is designed to support true work‐life balance, whilst ensuring we can still make an impact.
* Parent‐friendly workplace — we know what it's like to work and raise kids. In addition to parental leave for carers and partners, we can work around family commitments.
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