Business Analyst Position
We are seeking a Business Analyst to support the scoping, design and delivery of projects within our organisation.
Key Responsibilities:
* Undertake detailed analysis of business and user processes, systems and requirements to support project delivery.
* Engage with stakeholders to understand business needs, challenges, and opportunities.
* Analyse workflows to create process maps and identify areas for improvement.
* Support IT and business teams in leveraging data insights for strategic decision-making.
* Ensure data integrity and accuracy in reporting and analysis.
* Develop actionable user stories or use cases to capture business requirements.
* Design and document functional specifications that meet business objectives.
* Communicate user requirements to analyst programmers/project team through technical specifications.
* Prepare material and provide training and assistance to end-users following implementation.
* Support the selection, development and deployment of IT solutions that meet business objectives.
* Ensure solutions are user-friendly, scalable, and aligned with organisational goals.
* Proactively identify opportunities to optimise IT systems and business processes.
* Drive innovation by exploring new tools and methodologies to improve IT service delivery.
Requirements:
* At least 3-5 years of experience in IT, with at least 2 years experience in a business environment.
* Tertiary level qualifications in Business, Science, Engineering or Economics.
* Strong ability to converse with both end-users and IT employees at all levels of the organisation.
* Good understanding of all aspects of the systems/software development life cycle.
* Technical knowledge of programming, system design, IT infrastructure and database concepts.
* Excellent communication skills, both written and verbal.
* Strong customer service focus.
* Working with Children Check clearance (NSW) and National Police Clearance.
What We Offer:
* Salary packaging options to increase take-home pay.
* Hybrid working arrangements, flexibility between the office and home/remote.
* Modern workspace with end-of-trip facilities, near public transport.
* Employee referral incentives.
* Access to discounts through Blue Light Card on everyday purchases.
* Discounted membership to fitness facilities through Fitness Passport.
* Employee Assistance Program (EAP).