Our client, a family owned business based in Queanbeyan, is seeking a proactive, customer service professional to join their internal sales team. This is a permanent full time position, offering flexibility with start times and being able to obtain bonuses when targets are met.
Key Responsibilities:
* Identify and gain new business opportunities, as well as capitalise on opportunities for growth with current customers.
* Take a proactive approach to understanding and addressing customer needs by providing guidance and recommending suitable product solutions within the industrial/trades space.
* Build and nurture long-lasting relationships with customers to ensure ongoing satisfaction and maximise their purchasing experience.
* Manage incoming leads, handle data entry, and facilitate workflow distribution through the company's operating system.
* Work closely with cross-functional teams to meet and exceed sales targets and key performance indicators (KPIs).
About You:
* A proven sales professional with experience in the trades or industrial sector, or relevant experience in a similar industry.
* Strong communication and interpersonal skills, with the ability to build rapport and deliver an exceptional customer experience.
* Highly driven, resilient, and adaptable, with the ability to thrive in a competitive and dynamic environment.
* Excellent multitasking abilities without compromising service quality, ensuring all customer needs are met efficiently.
* Dependable, accountable, organised, and able to work independently with minimal supervision.
* Passionate about continuous growth and development, maintaining a positive, proactive attitude and a collaborative spirit.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.