Commercial Revenue Generation Lead
We are seeking a highly experienced and results-driven Commercial Revenue Generation Lead to join our team. In this role, you will be responsible for driving revenue growth across all in-park spend categories, including Retail, Photography, Animal Encounters, Food & Beverage, and Events.
You will achieve this through innovative strategies, compelling product offerings, disciplined pricing, and operational efficiency that convert visitation into spend. As a commercial leader with strong financial acumen and a data-informed approach to decision-making, you will implement best-practice operational processes that streamline workflows, strengthen cost control, and improve efficiency across all guest-facing outlets.
At the same time, you will ensure that every commercial touchpoint delivers high-quality, engaging customer experiences that drive satisfaction, loyalty, and spend. By leveraging market analysis and guest data, you will shape pricing strategies, new product development, and package design to optimise yield and broaden guest appeal.
This is an exceptional opportunity for a senior leader with a genuine passion for conservation to make a meaningful impact on our organisation's sustainability commitments. You will mentor and develop a high-performing commercial team, embedding a culture of accountability, innovation, and alignment to organisational priorities.
The successful candidate will have extensive experience in retail, product line development, and commercial/food and beverage outlets, supported by proven leadership within a complex, multi-faceted business environment. You will combine strong commercial instincts with a deep understanding of environmental conservation and sustainability principles.
A strong understanding of revenue generation, financial management, and budget control, particularly within retail, food & beverage, and other commercial outlets.
Demonstrated ability to develop and implement innovative strategies that enhance product offerings, drive business growth, and respond to sustainability and market trends.
Expertise in contract negotiation and tender management, securing favourable outcomes while maintaining collaborative and long-term partnerships.
High financial acumen, with the ability to interpret and apply revenue, sales, and payroll data to deliver actionable business solutions.
Strong organisational capability, complemented by sound problem-solving and confident decision-making skills.
Proven leadership ability and emotional intelligence, with the capacity to engage effectively across all levels of the business, from frontline teams to senior stakeholders.
What We Can Offer:
As a valued member of our team, you will enjoy a competitive salary and bonus structure, plus free on-site parking. You will also have access to tertiary education partners for recognised qualifications, professional development opportunities, and complimentary NTAQ Team Membership.
Competitive salary and bonus structure.
Access to tertiary education partners for recognised qualifications.
Professional development opportunities.
Complimentary NTAQ Team Membership.
Flexible working arrangements and study leave.
Please note: this role requires availability across public and school holidays.