**Horticulturist | Green Team Leader**
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As part of the Green team, you are expected to engage with people and with customers deeply, peers and guests on all horticulture and related matters including educative. You are also expected to be sales and service focuses, fond of developing a strong relationship with the customers. Your knowledge and passion for plant will be used to contribute to the plant selection and recommendations to the buying team.
**Tasks and responsibilities**:
- Interacting with customers, helping and responding to queries about plants & allied products purchases
- Labelling plants & creating tickets with plant family information
- Organising and placing price tickets to Merchandising framework
- Picking & packing plants and allied products for Eden stores, Gro stores, e-commerce,
- Looking after ticketing integrity (visible and effective)
- Ensuring infrastructure care, cleanliness, hygiene and WHS
- Contributing to the plant selection and offering
- Organising creative plant displays & customer demonstration of technique (such as workshop)
- Developing and coordinating horticulturist trainings
- Participating in events and talks
- Providing Plant Doctor and plant ID service
- Looking after demonstrations and garden centre tours,
- In collaboration with the VM, developing and implementing attractive plant display
- Looking after employee standards and care, including uniform, grooming, PPE (i.e., sunscreen)
- Contributing to the development of Newsletter, social media material (videos, pictures) and marketing (under the supervision of the Marketing team)
- Participating in stock-take
**Requirements and qualifications**:
- Excellent at following instructions and process-driven,
- Self-directed and able to work without supervision
- Energetic and eager to tackle new projects and ideas
- Comfortable in team-player role
- Excellent attention to detail
- Comfortable in a fast-paced environment with multiple tasks and projects at hand
- Customer-focused for positive customer experience and resolution
- Creative problem solver who thrives when presented with a challenge
- Strict adherence to company philosophy/mission statement/sales goals
- Strong computer skills; Microsoft Office Suite a must. Experience with scheduling, or similar software (preferred)
**About Us**:
Eden Gardens is Australia's most diverse retail and horticultural business incorporating unique plant ranges and retail operation (homewares and gifts) with dining, exhibition and event spaces and a focus on education to ensure our customers understand and appreciate the power of plants and how they can improve almost every aspect of our daily life.
We believe in Enriching People's Lives with Plants. Our vision is "to be universally recognised as the world's leading retailer of plant-related products that enrich people's lives.
Our team understand the holistic purpose of plants and are devoted to customer service and delighting customers. We strive to be personable and offer products that are striking quality and value and hope that the customer experience here is inspiring and informative. We engage by contributing genuinely and without conditions in seeking to improve the quality of life of others through active participation with plants.**Assist with planting and transplanting seeds, bulbs, flowers, shrubs, trees and lawns**. Clean gardens and maintain plants and gardens by watering, weeding, fertilising and mowing lawns.
We are on the hunt for enthusiastic and passionate plant lovers to help new plant parents adopt their perfect plant match in our interior retail store.
Part time and full time hours available!
Our team are what make our stores sparkle, so if you've got the energy and passion for customer centricity and drive to give customers an exciting experience, WE WANT YOU!
**Eden Gardens **is a plant jungle and sanctuary where we inspire, create and transform spaces with a unique combination of product, creativity and contemporary styling.
Our expansive gardens offer an experimental retail environment where simply living better comes to life for our customer.
**ABOUT US**
Eden Gardens is Australia's most diverse retail and horticultural business incorporating unique plant ranges and retail operation (homewares and gifts) with dining, exhibition and event spaces and a focus on education to ensure our customers understand and appreciate the power of plants and how they can improve almost every aspect of our daily life.
We believe in Enriching People's Lives with Plants. Our vision is "to be universally recognised as the world's leading retailer of plant-related products that enrich people's lives.
Our team understand the holistic purpose of plants and are devoted to customer service and delighting customers. We strive to be personable and offer products that are striking quality and value and hope that the customer experience here is inspiring and informative. We engage by contributing