Customer Experience Specialist – Auto Collision
A prominent collision repair organization is seeking a skilled professional to enhance customer interactions, manage inquiries, and optimize inventory management.
* Foster positive customer relationships and ensure their satisfaction
* Negotiate with external parties such as insurers on behalf of the company
This long-term position operates Monday to Friday, offering stability and opportunities for career growth within a large-scale network.
To excel in this role, you should have excellent communication skills, be able to work well under pressure, and have a strong commitment to providing exceptional customer service.
Key Responsibilities:
* Greet customers and address their concerns in a professional and courteous manner
* Liaise with suppliers and other stakeholders to facilitate smooth operations
Benefits:
This permanent position offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
About Us:
We are a leading provider of collision repair services, committed to delivering high-quality results and exceptional customer experiences.