Highly motivated and experienced individuals who enjoy working autonomously in a busy friendly Specialist Surgical Practice. We are in a great location across from SJOG Hospital Subiaco, in Wembley and close to public transport.
Hours:
8am - 5pm, weekdays. No weekend or after-hours work. We are seeking additional full-time (38hr week) or part-time, permanent staff.
Excellent conditions/ renumeration and job security in the medical industry.
We have private off-street parking and easy access to public transport.
The position/s are permanent
with training & support available from experienced long-term staff. All our clinical staff have been with our company for over 10 years. Scope for further education/ training courses available.
Being the face and voice of our Specialist Surgical Practice
Provide excellent customer service to patients, suppliers, other health providers and hospital staff
Managing phone, mail and email enquiries and assisting with patient queries in a professional manner
Booking patient consultation and surgery appointments
Hospital surgical bookings – managing hospital theatre lists/bookings and liaising with anaesthetists and hospitals
Accurate patient record management – entering data and scanning documents in Genie software
Processing billing and payments – including Private Health Funds, Medicare, DVA
Maintaining running of clinic suite - ordering office/ clinical supplies
Maintaining information confidentiality at all times
Good Communication Skills/Professionalism
Minimum 3 years experience in a specialist practice or in a similar role/industry- specialist medical or dental practice preferred
Staff who are reliable, professional and enjoy working independently, actively and effectively within a small and dedicated team
Excellent verbal and written communication skills
Advanced Organisational Skills and Multi-Tasking
Experience with
Genie
practice management software and
Inteleviewer
preferred as we are essentially a "paperless practice"
Good knowledge of EFTPOS, Medicare, DVA, Eclipse and Private Health Fund billing
Excellent administrative and organisational skills, attention to detail and time management and enjoy a busy environment
Ability to learn new tasks & provide accurate information to patients and referrers, demonstrate initiative and "apply common sense"
Application
Please apply with a covering letter addressing the essential selection criteria, your level of experience and include your CV.
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