Job Description:
We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch customer service and technical support to our clients. Your primary role will be to resolve technical issues in a timely and efficient manner.
The ideal candidate will have excellent communication skills, both written and verbal. You should be able to document technical issues effectively and provide clear instructions to clients. A collaborative approach and a willingness to learn and improve are essential for this role.
Required Skills and Qualifications:
* Technical Skills: Proficiency in Windows OS, Office 365 Suite, Azure, AWS, Active Directory, mobile devices, and printer support.
* Soft Skills: Excellent oral and written communication skills, ability to work well under pressure, and a collaborative approach.
Benefits:
This is a fantastic opportunity to join a genuinely friendly and collaborative team. The contract may extend or become permanent, providing stability and growth opportunities. We offer modern offices with easy access to transport links, creating a comfortable and convenient work environment.
Others:
To succeed in this position, please upload your current resume in Microsoft Word format (.doc or .docx). This will enable us to assess your qualifications and experience accurately. We look forward to reviewing your application.