Overview
Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded versatile working culture and a range of employee benefits. These include market-leading subsidised private health cover, free salary continuance insurance, share match equity scheme, enhanced parental pay and leave offering, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management and Global Private Banking.
Role and responsibilities
This role is at Change Manager level and will be responsible for managing end to end planning of change management delivery on multiple small to medium sized initiatives across IWPB. This role sits within a Change Management team, where Senior Change Managers and a Change Manager are assigned to various projects based on their size and complexity.
Main responsibilities will include:
- Work with the project team to identify and manage stakeholders to ensure effective engagement of the business for the project and change deliverables
- Complete in-depth change impact assessment to ensure the impacts of any initiative on our people are clearly articulated and understood
- Utilise the information from the change impact assessment to create clear plans that articulate the staging of change management delivery and ensure stakeholders across the business understand the change and proposed change management interventions
- Liaise with internal teams and implementation front doors to ensure successful delivery of change management solutions and to negotiate windows for delivery
- Design and deliver communications, training and other support material in consultation with business stakeholders to ensure alignment with the project outcome and business needs. This will involve hands-on execution of communications, training and other support materials or collaborating with other internal stakeholders and teams to ensure delivery
- Contribute to the continuous improvement of the Change Community by attending events, providing feedback, sharing experience/knowledge and supporting the development and improvement of the Change Community’s ways of working
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📌 Change Manager - 12 Month Fixed Term Contract
🏢 Hsbc
📍 Sydney