Due to a promotion, we're seeking a dynamic Parts Manager to lead our parts department and ensure top-tier service to our customers. You'll be responsible for delivering spare parts efficiently and effectively to meet customer needs on time. You will guide a high-performance team with a focus on safety, customer satisfaction, expense control, and more.
What You'll Do Lead with safety in mind: Perform quarterly safety and 5S audits, addressing non-conformance issues. Build strong relationships: Attend monthly meetings and visit smaller fleet customers quarterly to maintain service quality. Control expenses: Monitor costs by reviewing monthly expenses and identifying savings opportunities. Foster growth: Mentor your team, support development, and promote ongoing training. Maintain excellence: Collaborate with the warehouse supervisor to ensure stock integrity and accurate picking. Hit your targets: Manage and review monthly KPIs to enhance team performance. Seek growth: Identify opportunities for incremental sales and develop strategies to increase revenue. Engage the team: Assist in rolling out new initiatives and foster enthusiasm across the branch. What You Will Bring Proven Leadership: Experience managing a parts department with a focus on smooth operations and customer satisfaction. Strong Communication Skills: Well-developed numeracy, written, and verbal skills to engage effectively with customers and team members. Analytical Mindset: Ability to forecast sales and implement strategies for business improvement and budgeting. Customer-Focused: Professional demeanor for engaging with senior-level customers and providing exceptional service. Inventory & Warehouse Expertise: Proven experience managing inventory control and warehouse systems. Tech Savvy: Proficiency with mainframe and personal computers. Time Management: Strong organizational skills with a commitment to accuracy and high standards. Team Builder: Ability to lead, train, and mentor staff, fostering a positive team environment. Industry Knowledge: Up-to-date expertise in parts, accessories, and logistics of trade distribution systems. Why Work For Komatsu Families Policy: 16 weeks paid primary carer parental leave, 4 weeks secondary carer leave, and more family-friendly benefits. Financial: Income Protection Insurance through our superannuation fund. Career: Recognition, awards, flexibility, further education, and internal career growth. Health: Corporate discounts with Bupa, Total Wellbeing with Telus Health. Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents. Yearly Bonus: Potential to receive an annual bonus. Referral Program: $3000 referral bonus for successful employee referrals. If you are a leader passionate about customer satisfaction and continuous improvement, we want you on our team! Ready to take the wheel? Apply today!
Komatsu promotes a zero-harm culture and offers a competitive remuneration package. We value diverse skills, abilities, backgrounds, and experiences. Komatsu is endorsed by Work180 and committed to a workplace where women thrive.
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