Overview
Early Settler is about stylish contemporary living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.
Why Join Us?
Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.
This is how we get
the best of we with the best of me!
To support our most important asset,
YOU,
we provide you with:
Amazing team member discounts on our fabulous products
Holistic Wellbeing programs to support you to be your best self
Fun, Supportive and collaborative team environment
What is the Role
We are currently looking for a dynamic
Retail Consultant
to join our store team.
This Retail Consultant is responsible for ensuring high levels of customer service by offering a personalised experience, taking a genuine interest in getting to know our customers and recommending items that match their needs. This role is also responsible for achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc).
Key Responsibilities
Ascertain customer\'s needs and recommend items that match.
Keep up to date with product knowledge to accurately describe product features and benefits
Upsell and cross-sell where appropriate - inform customers about sales and promotions
Consistently provide exceptional customer service
Demonstrate our values in action during every customer interaction
Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines
Assist, resolve or escalate all customer concerns in an appropriate and timely manner
Who are we looking for?
You are someone who loves retail and all its nuances. You understand the customer journey and can make the magic happen to bring a customer's vision to life. You are all about teamwork and delight in hitting and smashing sales targets. You're a go getter and you appreciate
#KeepingItReal
What's needed to succeed
At least
2 years retail experience
in home/lifestyle products preferred
The ability to
engage with our customers
to bring their vision for their home to life
An "I've got this" attitude for selling and exceeding your
sales targets
Exceptional
communication skills
and computer literacy
The capability to
balance customer care and administrative duties
A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
Be keen as beans to live our values
#WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.
As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
* Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.
* Early start and some heavy lifting may be required for this role
We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
#J-18808-Ljbffr
📌 Casual Retail Consultant
🏢 Early Settler Group
📍 Hervey Bay