**Job Description**:
**Additional Information** Full TimeOvernight role
**Job Number** 23131191
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**About the company**:
The Westin Perth Hotel, a rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic city center location. The Westin Perth provides a refreshing location for mindful meetings or inspiring events.
All of the hotel's 368 guest rooms - including ten Club Suites, eight Westin Suites, five Executive Suites and one Presidential Suite. More than 2,300 square meters of versatile event space; all equipped with cutting-edge technology, including Grand Ballroom.
This is Full Time position performed overnight
- **Your duties will include**:
- The check in and check out of hotel guests,
- Maintaining guest accounts
- Taking reservations when required
- Assisting with all guest enquiries and directing internal and external phone calls.
- Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department.
- Creating a welcoming impression as an ambassador for the hotel at all times will be of utmost importance.
- Supporting guests with our new generation food options.
**Skills & Experience**:
Your skills and experience will include:
- Competent with Word, Excel, PowerPoint and software packages
- Competent with OPERA Software or similar
- Passion for delivering energetic customer service
- Positive attitude and an electric personality
- Articulate and confident
- Passionate about a career in hospitality management
**What you will enjoy**
Marriott's "Life. With the Works", offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
- Flexible working
- Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
- Enhanced superannuation
- Travel & stay benefits including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and wellbeing programs
- Excellent career growth and learning opportunities
- EAP Services Access available
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.