Account Manager
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* This is a challenging opportunity for a proactive individual to join our high performing team in Perth.
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The Account Manager will be responsible for maintaining client relationships and providing a superior client experience throughout the policy lifecycle.
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* Key areas of accountability include:
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* Maintenance of client relationships
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* Leading client meetings and discussions on uninsured risks
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* Handling and accurately directing client enquiries
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* Assisting with the development of new business
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* Coordinating processing instructions for quotations, new business, endorsements, renewals and cancellations
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* Preparation of reports and documentation for clients and insurers
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* Providing general broking and technical support to the team
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Required qualifications include Tier 1/2 or a Diploma in Insurance Broking. We are looking for an enthusiastic team player who understands the power of exceptional client service.
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* Desirable qualifications include a Diploma in Insurance Broking
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* Thirst for continual improvement and desire to learn
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* Motivation to contribute directly to the achievement of KPIs impacting client retention, revenue and client satisfaction
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* Demonstrated experience as a team player and eagerness to take initiative
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* Superb organisational skills, attention to detail and ability to multitask
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* Excellent communication abilities (verbal and written)
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We offer generous benefits that make us a great place to work. Our people are at the heart of everything we do.
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* Access to Employee Assistance Program for anonymous counselling services
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* Flexible working arrangements to achieve balance between work and personal commitments
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* Leave such as 'Me Day', Pet Leave and purchased leave
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* Free annual Flu vaccinations
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* Body and Mind Allowance for financial support towards fitness and activities
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EBM recognises the achievements of our team members through a 'Values' award program.
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* Opportunities to participate in charity events and programs supporting local communities
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* Social Club hosting extra fun events throughout the year
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Discounts on personal insurances and referral rewards for successful referrals.
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* Salary Continuance Cover providing a valuable financial safety net