Overview
Executive Officer, Regulatory Capability
Join to apply for the Executive Officer, Regulatory Capability role at NSW Department of Customer Service.
NSW Department of Customer Service provided pay range: This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$149,739.00/yr - A$173,174.00/yr
Executive Officer - Executive Director, Regulatory Capability and Harm Prevention
Grade: Clerk 11/12
Salary range: $149,739 - $173,174 + superannuation and leave loading
Duration: Temporary role up to June 2026
Applications Close: Wednesday 1st October (9:59AM)
Location: Hybrid, 3 days in the office Parramatta or McKell - open to other locations
About SafeWork NSW
SafeWork NSW is the state\'s workplace health and safety regulator. Our mission is to protect NSW workers by preventing and reducing work-related fatalities, serious injuries, and illnesses. We do this through a mix of proactive and responsive programs targeting high-risk harms across all industries, aligned with our strategic plan and regulatory priorities. We are currently undergoing an exciting transformation to become a modern, strong, and standalone Work Health and Safety Regulator. This is your opportunity to contribute meaningfully to that journey.
About the role
As an Executive Officer, you will provide high-level executive, secretariat, and project support to the Executive Director, helping drive strategic and operational outcomes across SafeWork NSW.
Key Responsibilities
- Prepare and manage high-quality communications, including briefings, reports, submissions, and correspondence.
- Act as the primary liaison for the Executive Director, managing stakeholder communications and ensuring timely responses.
- Support the implementation and monitoring of strategic, operational, and project plans.
- Conduct research and prepare strategic advice on complex policy and operational matters.
- Manage emerging issues to ensure effective resolution and minimal organisational risk.
- Lead or contribute to key projects aligned with organisational priorities.
- Develop and oversee efficient administrative systems and practices.
- Develop and oversee the implementation and evaluation of administrative practices, systems and procedures to optimise efficiency and support the achievement of quality outcomes.
About You
To thrive in this role, you will:
- Be a strong team leader who fosters motivation and engagement in a fast-paced, evolving environment.
- Demonstrate excellent communication and active listening skills, with a respectful and empathetic approach.
- Take a proactive approach to problem solving, anticipating challenges and identifying practical solutions.
- Bring experience in managing strategic projects and supporting executive-level decision-making.
- Have experience preparing briefings, HFNs, and Ministerial correspondence within a government agency is ideal.
What we need from you
To start your journey towards joining our team please click on the link below and attach your resume (max 2 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For any enquiries regarding recruitment, please contact Tayla Gibbs via
Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via .
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Wednesday 1st October 2025 (9:59 AM)
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
You can contact or if you require adjustments to participate in this process.
For more information, please visit information on some of the different types of disabilities and adjustments available for the recruitment process.
Seniority level
- Mid-Senior level
Employment type
- Full time
Job function
- Executive Offices
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