Competitive salary + huge bonus potential
- Ongoing training and career progression opportunities
- Immediate start available - based in North Rocks, Sydney
**The opportunity**
We are on the lookout for a switched-on, ambitious, and innovative leader with previous customer service experience, to drive a strong culture of outstanding customer service. This won't be another cog in the machine job; you'll be joining the legendary MM Plastics team, with the ability to make a bold mark and fast-track your professional growth. In pursuit of the role, you will:
- Provide leadership to the customer service/clerical team and provide coaching and support to staff as required.
- Work collaboratively within a multi-disciplinary team to ensure the effective operation of customer service systems and processes.
- Play a proactive role in identifying areas of improvement and implementing innovative and effective change when needed, resolving workflow issues efficiently.
- Build strong relationships with clients, discussing their needs and those of their end consumers to develop cost effective and effective solutions.
- Become an integral part of our business through selling some of the best-known brands in our industry and working across our range of exceptionally managed client businesses.
**A bit about you**
- You are a hands-on, customer focused professional with previous customer service and leadership experience.
- You have a strong desire to work in a dynamic customer service environment and are always eager to learn new business skills.
- Excellent written and verbal communication skills are a must, so your ability to build strong relationships and establish rapport is second to none.
- You have a demonstrated ability to thrive in a fast-paced environment while maintaining high attention to detail.
- You're excellent at managing your own time and a real self-starter; you don't need someone watching over your shoulder to get things done.
- You work well in a team - we recognise that staff are our greatest asset and maintaining a positive working environment is non-negotiable.
- You are a university graduate.
- You have full Australian working rights as sponsorship will not be offered in this role.
**A bit about us**
MM Plastics Group are a customer focused, market leading supplier of plastics and related materials to the widest and most diverse range of industries. The Group is made up of several companies across Australia, including Graphic Art Mart, Dotmar EPP, Amari Visual Solutions and Fluoro Pacific. Together, these businesses service a multitude of industries from signage through to infrastructure, health and science, food and beverage and construction.
MM Plastics reward their staff through a generous profit share scheme and outstanding career progression opportunities. With a strong client focused mindset, this company values a fun and vibrant team culture.
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