About the Role
As a Customer Service Representative, you will be the face of our store, responsible for delivering exceptional customer experiences and maintaining high standards of service.
This is an ideal opportunity for individuals who are passionate about working in a fast-paced environment, have excellent communication skills, and are able to work independently while being part of a collaborative team.
In this role, you will be responsible for:
* Providing top-notch customer service, ensuring customers feel valued and supported
* Contributing to a safe and positive store environment, promoting a culture of respect and inclusivity
* Growing your capabilities in a collaborative and personable environment, with opportunities for professional development and career growth
What We Offer
We offer a range of benefits that make us a great place to work:
* Free coffee and snacks, plus first access to exclusive products
* Ongoing paid training and support from your store leader, helping you develop new skills and confidence
* A safe and inclusive work environment, where everyone feels valued and respected
* An Employee Assistance Program (EAP) providing mental, physical, and personal support
* A role where every day is different, with new challenges and opportunities to grow and learn
Ideal Candidate
We're looking for individuals who possess:
* Passion, resilience, and a fun and friendly attitude
* Experience in a fast-paced, customer-focused role, with excellent communication and problem-solving skills
* Positive communication skills and ability to engage with customers, building strong relationships and trust
* Confidence working independently while being committed to supporting the team
Next Steps
To apply, please submit your interest by clicking the 'Apply' button below. You'll then have the opportunity to create a profile and upload your resume.
Once we've reviewed your application, we'll invite shortlisted candidates to complete an online video introduction, telling us more about their experience and qualifications.
We're committed to creating a workplace that fosters inclusion and celebrates diversity, so if you require any adjustments to support an accessible recruitment process, please let us know.
We look forward to hearing from you!