Store Operations Manager
As a Store Operations Manager, you will oversee the day-to-day activities of our retail stores, ensuring compliance with company policies and procedures. This is a key role in the ongoing success of our services.
About the Role
The Store Operations Manager collaborates closely with Optometrists to deliver an exceptional customer experience. They are responsible for coaching effective selling and customer service skills to store team members.
Key Responsibilities
* Oversee daily store operations, ensuring seamless execution of sales, marketing, and visual merchandising strategies
* Collaborate with Optometrists to drive sales growth, customer satisfaction, and employee engagement
* Maintain high standards of customer service, adhering to company policies and procedures
* Coach and develop store team members, focusing on effective selling and customer service skills
Requirements
To succeed as a Store Operations Manager, you will need:
* 1-2 years of experience in retail management, preferably in optical or related fields
* Able to demonstrate experience working with budgets, scheduling staff, and complying with local labor laws
* Possess excellent leadership, communication, and problem-solving skills
* A strong understanding of retail operations, including visual merchandising and inventory management
Benefits
We offer a supportive work environment, opportunities for career growth, and a comprehensive compensation package.
About Us
We are a global network of optometry service providers committed to delivering exceptional patient care and providing affordable, unique, and fashionable products. Our in-house designers bring the latest global fashion trends directly to customers from manufacturers.
This role is ideal for those seeking to continue growing beyond customer-facing roles, with relocation support available to meet work-life needs.
Apply today to join our talented community and explore other opportunities within our organization.