OverviewInterpret parts, process customer orders, dispatch products and parts; be the first point of contact for our customers.Auto Parts InterpreterNAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts.
We're on an exciting journey to revolutionise the Australian automotive aftermarket sector — and we're accelerating.
Our national network delivers solutions in trade, industrial, wholesale and mining, supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.Why our team loves working at NAPA:Competitive salary plus incentives for outstanding performanceMon–Fri, weekend-free schedule for time with family and friendsCommitment to your development with tailored career opportunities linked to your development planCompany-funded, professional uniformTeam member discounts across GPC Asia Pacific brands including NAPA, Repco and AMXInclusive workplace that values diverse backgrounds, cultures, abilities and experiencesSupport for working parents with meaningful policies including parental leave top-upPaid volunteer leave to support charitable/community involvementAbout the roleThe Parts Interpreter provides accurate technical parts support to trade, industrial and mining customers, leveraging automotive and mechanical knowledge.
They assist customers with product information and advice, solve problems, provide solutions and use sales techniques.
Customers benefit from strong relationships and exceptional service.Duties includeInterpret partsProcess customer ordersDispatch products and parts efficientlyPromote specialsArrange buy-insProcess customer creditsFirst point of contact for customers (in-person and over the phone)Contribute to a culture of safety by prioritising safety and ensuring everyone goes home safelyHealth and safety noteRole involves lifting, bending and climbing.Who we're looking forStrong parts interpreting knowledgePassion for providing exceptional customer experiencesAbility to communicate knowledge clearly to customersInnovative and collaborative mindsetSolution-focused problem solverSolid computer skillsComfortable in a fast-paced, dynamic environment as part of a high-performing teamCommitment to workplace safetyFormer GPC team members are welcome to apply.
Send your CV to our Careers Team by clicking Apply.To find out more about NAPA, please visit or follow us on socials.GPC Asia PacificMovement is in our DNA.
We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia.
Our brands include Repco, NAPA, McLeod Accessories and Motion Industries.
We propel people forward.With over 8,000 team members in Asia Pacific and 60,000+ globally, being part of Genuine Parts Company helps you grow.
Learn more about our business at gpcasiapac.com.Not the right fit?
Let us know you're interested in a future opportunity by joining our Talent Community or creating an account to set up email alerts for new job postings that match your interests.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic.
GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons.
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