About the Job
We are seeking an experienced IT Service Desk Manager to lead our service desk operations, ensuring high standards of customer service and technical delivery in a fast-paced environment.
The ideal candidate will have a proven track record of leading teams to achieve exceptional performance and results, while maintaining a strong focus on customer satisfaction and experience.
As a key member of our team, you will be responsible for driving process improvements, developing and implementing effective solutions to complex problems, and fostering a culture of innovation and collaboration.