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Console operator/customer service

Byron Bay
The Station Grocer
Customer Services agent
USD 18,300 - USD 23,910 a year
Posted: 5 December
Offer description

Position Overview:

Job title: console operator

Type: casual position

Shift Hours: 5am-12pm, 1pm-6pm

Shifts per week: average 2-3 shifts per week

Weekends and public holidays: available

Weekday rates: $35.18/hour weekday (for Ages 20+)

Weekend and Public Holiday rates: $45.89/hour weekend (for Ages 20+)

-----------------------------------

As a Console Operator at The Station Grocer, you will be at the forefront of our customer service experience. You will be responsible for operating the console, assisting customers with fuel purchases, processing transactions, and ensuring a smooth operation. This role offers the opportunity to engage with our customers while working in a fast-paced and fun environment.

Key Responsibilities:

* Operate the console system efficiently to process fuel transactions accurately.
* Greet customers in a friendly and welcoming manner, providing assistance and guidance as needed.
* Handle cash, card, and electronic transactions with precision and attention to detail.
* Monitor fuel pumps and maintain cleanliness and safety standards in the fuelling area.
* Prepare and serve hot beverages and food items, ensuring quality and presentation standards are met.
* Assist with restocking shelves, inventory management, and general store maintenance tasks.
* Collaborate with team members to create a positive and enjoyable work environment.

Qualifications and Skills:

* Previous experience in a customer service or retail environment is preferred.
* Excellent communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* Strong attention to detail and accuracy in handling transactions.
* Flexibility to work varying shifts, including weekends and public holidays
* Food handling and barista experience (preferred but not required).
* A positive attitude and willingness to contribute to a team-oriented culture.

Benefits:

Competitive hourly wage with opportunities for advancement.

Employee discounts on coffee and food purchases.

Ongoing training and development opportunities.

A vibrant and inclusive work environment with a focus on fun and quality.

Job Type: Casual

Pay: $35.18 per hour

Application Question(s):

* Please advise if you are authorised to work in Australia, and if you have a working visa
* We trade 365 days a year with weekends and public holidays our busiest times, are you willing or available during these key periods (ie: Christmas, New Year, Easter)?

Experience:

* Customer service: 1 year (Preferred)

Location:

* Byron Bay NSW 2481 (Preferred)

Work Location: In person

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