Description of position: Answers telephone and schedules appointments for the Hearing Center. Rings sales, provides clerical support, cleans area, and provides prompt and courteous customer service. Daily tasks and responsibilities : Answers incoming telephone calls for Hearing Center. Assists members at counter. Schedules member appointments and answers questions about services. Rings up sale on cash register. Receives accurate payment for goods, makes change, processes checks, credit and debit charges according to proper departmental procedures for paperwork and performance of duties. Completes and sends order paperwork and ear molds to manufacturer. Assists in maintaining a computerized file for each member. Calls members to follow up and provides a high level of member service. Performs off-site marketing to increase sales according to Hearing Center Manager’s plan. Cleans Hearing Center; dusts, sweeps, sprays, and wipes. Follows safety and security procedures. Non-Essential Functions and Tasks: Assists with front end duties as required. Assists in other departments of the warehouse as required. Qualifications (Costco-specific or industry-specific skills that candidates should possess): Experience : Hearing aid experience is desirable but not essential as on the job training will be provided MUST BE 18 YEARS OR OLDER MUST BE ABLE TO SHOW PROOF OF RIGHT TO WORK IN AUSTRALIA