Position Overview
The Lifeguard will supervise all staff and customers within the aquatic environment, ensuring safety and delivering exceptional service. They will provide clear direction and maintain high standards of customer care, pre‐empt potential issues and keep the environment welcoming.
Essential Qualifications and Experience
* Previous customer service experience (preferred).
* Hold or be willing to attain Pool Lifeguard, first aid and CPR qualifications.
* Subject to pre‐employment checks, including a Police Check and an up‐to‐date working with children check.
Personal Attributes
* Focus on the customer.
* Understand and enjoy the leisure industry and be motivated to serve Aligned Leisure.
* High level of awareness to pre‐empt issues and risks.
* Disciplined focus on aquatic supervision and customer safety.
* Relentless approach to delivering exceptional service.
* Engaging and outgoing.
* Conflict resolution skills.
* Decision‐making skills.
* High level communication and consultation skills.
Benefits and Work Conditions
Supportive flexible work arrangements, including the option to work from home, are available. The organization is committed to fostering a diverse and inclusive workplace.
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