At Dubbo Regional Council, we're shaping the future of our community. Join us as an Administration Officer and be part of a diverse range of responsibilities that support the day-to-day operations of the Wellington Caves Tourism Complex.
Key Responsibilities:
* Deliver high-quality customer service to visitors.
* Manage bookings and financial transactions efficiently.
* Support marketing efforts and contribute to the overall visitor experience.
* Handle correspondence, reports, and promotional activities, including social media.
* Conduct engaging and scripted cave tours in a friendly and inclusive manner.
* Assist with advertising campaigns, manage group itineraries, and coordinate with tourism partners.
Requirements:
* Demonstrated communication and interpersonal skills applied in dealing with the public in the service industry.
* A commitment to and understanding of quality administration assistance and customer service.
* Demonstrated competence in financial administration, cashiering, and banking duties.
* Experience in the hospitality, retail, or tourism industry.
* Computer skills and proficiency in Microsoft Word, Excel, and PowerPoint.
Benefits:
* Find purpose and impact working with our supportive team environment.
* Enjoy a 35-hour work week with flexible options and generous leave allowances.
* Make your pay go further with salary-packaging options.
* Prioritise your health and wellbeing with our comprehensive Wellbeing Program.
Dubbo Regional Council is part of Wiradjuri Country and acknowledges all clan groups that reside within the Dubbo and Wellington Wiradjuri Nation. We are an equal opportunity employer that values diversity and inclusion, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds.