Job Overview
The role of a General Manager involves overseeing the daily operations of a restaurant, ensuring it maintains high standards of quality and customer satisfaction.
This includes managing staff, maintaining cleanliness and sanitation, and completing necessary paperwork.
Main Responsibilities
* Operational Excellence: Meet or exceed performance targets while focusing on cost management and efficiency.
* Staff Management: Hire, train, and discipline staff members as needed, ensuring they are equipped to provide excellent service.
* Cleanliness and Sanitation: Maintain a clean and safe environment for customers and staff.
* Paperwork and Reporting: Manage daily paperwork, including sales reports and shift inventories.
* Community Engagement: Establish a visible presence in the community by visiting local businesses and organizations.
* Training and Development: Train staff in proper operations of the unit and select a staff member to assume duties when absent.
* Communication: Hold regular meetings with employees to discuss relevant information and enforce brand standards, company policies, and procedures.