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Are you passionate about helping others and eager to join a company that sets the bar in the industry for service?
Do you love building relationships and solving problems?
If so, we have the perfect role for you
Who Are We?
Remunerator is a leading provider of salary packaging and novated leasing services. With a strong reputation for delivering exceptional workplace benefit solutions, proudly holding a4.9-star Google reviewrating for our exceptional customer service, we continue to expand our multi-national client base.
As we grow, we're looking for an enthusiastic and motivatedCustomer Service Officerto join our vibrant Melbourne team in our Cremorne head office.
The Role
As aCustomer Service Officer, you'll be at the frontline of our customer interactions, answering web, phone, and email queries, and handling administrative tasks. Reporting to the Team Leader, you'll be part of a dynamic and supportive team, dedicated to delivering outstanding first-point resolution to clients and customers.
This is more than just a job, it's an opportunity to fast-track your career We offer exciting career development paths for those eager to grow.
What We're Looking for:
We're seeking a true team player with:
* Proven experience in a Customer Service role (bonus points if it's in a similar industry)
* A friendly, bubbly personality that shines when building client relationships
* Excellent communication skills: both verbal and written
* Strong computer skills, including proficiency in MS Office (especially Excel)
* A problem-solving mindset with a drive to take ownership and resolve queries effectively
Why Join Us?
We offer more than just a role:
* Ongoing training to help you develop and grow
* A fun, supportive, and inclusive work culture where your contribution matters – we work hard, but we have fun too
Why You'll Love Working With Us
Our office is located in the heart of Cremorne, an ideal spot for footy and tennis fans and foodies alike, with all of Richmond's amenities including cafes and bars just around the corner And when it's time for team bonding, we know how to have fun (thinkgo-karting, cooking classes, and more exciting team events).
Join a team where the culture is as great as the service we deliver
Ready to Apply? If you're ready to take the next step in your career, apply now
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
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