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Advisory solution consultant, state government

Melbourne
ServiceNow
Government
Posted: 25 June
Offer description

Advisory Solution Consultant, State Government

* Full-time
* Employee Type: Regular
* Region: APAC - Asia Pacific
* Work Persona: Flexible

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader, serving over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to enable smarter, faster, and better work. Join us to make the world work better for everyone.

As a Solution Consultant, you will support solution sales across our product portfolio, collaborating with Sales, Product Management, and executives. This is a hands-on technical role involving solution delivery and positioning throughout the sales process.

Your responsibilities include:

* Supporting product sales as a technical expert within a client-facing team.
* Leading discovery workshops to understand customer challenges and delivering product demonstrations.
* Positioning ServiceNow solutions through presentations, demos, and discussions.
* Answering technical questions from customers, partners, and colleagues.
* Providing feedback to product management based on customer interactions.
* Sharing best practices and reusable assets with colleagues.
* Staying informed on market and competitive landscape.
* Supporting marketing events and stakeholder engagement.

Qualifications for success:

* Experience integrating AI into workflows, decision-making, or problem-solving.
* 7+ years of pre-sales solution consulting or sales engineering experience.
* Proficiency with the ServiceNow platform or cloud software solutions.
* Experience collaborating with product teams and partners.
* Territory management skills and ability to work independently.
* Willingness to travel as needed.

We value flexibility and trust in our distributed work environment. Learn more here.

Equal Opportunity Employer

ServiceNow provides equal employment opportunities regardless of race, gender, age, disability, or other protected categories. We consider qualified applicants with criminal records in accordance with applicable laws.

Accommodations

If you need accommodations during the application process, contact [emailprotected].

Export Control

Positions requiring access to controlled technology may require export approval from government authorities. Employment is contingent upon obtaining necessary licenses or approvals.

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