Administration Support Officer - Strategic Planning
* Hourly Rate: $44.18 per hour excluding superannuation
* Work Type: Part-Time (23 hours per week, Tuesday - Thursday)
* Contract Duration: Short-term contract (15th June 2026 to 14th August 2026)
* Location: Daylesford, VIC
* Classification: Band 5
About the Role
Our Local council client is seeking a skilled and proactive Administration Support Officer to provide high-level administrative and customer service support to our dynamic Strategic Planning department.
Based in beautiful Daylesford and reporting directly to the Principal Strategic Planning officer, you will play a pivotal role in ensuring the smooth delivery of planning projects, community consultations, and daily departmental operations.
Key Responsibilities
* Customer Service Excellence: Respond to community and stakeholder enquiries efficiently and professionally. You will gather information and provide accurate advice on a range of Strategic Planning enquiries, keeping in mind the ramifications of misleading information.
* Project & Research Support: Undertake research and compile clear, accurate documentation to support strategic planning projects led by the Council or external consultants.
* Community Engagement: Assist the team in the planning, coordination, and delivery of community engagement and consultation activities.
* Departmental Administration: Manage calendars, coordinate meetings, prepare agendas and minutes, and ensure all records are accurately maintained in the approved document management system.
* Financial Administration: Process purchase orders, invoices, and prepare procurement documentation in strict accordance with Council procedures.
* Workflow Coordination: Ensure prompt follow-up on correspondence, reports, and complaints to maintain seamless communication across the organization and with external stakeholders.
Key Selection Criteria
To be successful in this role, you will need to demonstrate:
* Experience: Proven experience in a high-level administrative and customer service role, ideally within a complex or Local Government environment.
* Industry Knowledge: Prior exposure to or experience supporting a Strategic or Statutory land use planning team is highly regarded.
* Technical Skills: Proficiency in contemporary software systems, including document management platforms, databases, and customer request systems.
* Communication: Well-developed written and verbal communication skills, with the ability to convey complex information clearly and engage professionally with a diverse range of stakeholders.
* Time Management: Strong organizational skills with the ability to prioritize tasks, manage competing demands, and maintain strict attention to detail under minimal supervision.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.