Intensive Support Worker - Youth Justice Initiative
About the Role:
This impactful position involves delivering tailored support services to young individuals aged 10-17 who are on bail or at risk of entering custody. You will collaborate closely with young people and families across Brisbane to stabilize home life, strengthen relationships, and increase positive engagement.
This is a 6 month contract with extension dependent on funding. The role operates on a Monday to Friday basis, working flexible hours between 8:00am–5:30pm.
MULTIPLE ROLES AVAILABLE
* Provide intensive case management and family partnership support.
* Build strong, culturally responsive relationships with young people and families.
* Support access to education, employment, therapeutic services, housing, health, AOD, and other relevant resources.
* Complete assessments, case plans, and goal setting in partnership with young people and families.
* Work collaboratively with Youth Justice, police, schools, and community agencies.
* Coordinate support teams and assist young individuals to meet bail or order conditions.
* Offer practical assistance including transport, advocacy, referrals, and appointment coordination.
* Maintain accurate documentation, data entry, and reporting to required standards.
Key Responsibilities
* Availability to undertake on-call duties one weekend per month, with compensation via time off in lieu (TOIL) or an additional allowance.
* Experience working with young people who have complex needs and trauma backgrounds.
* Ability to work respectfully and effectively with Aboriginal and Torres Strait Islander young people, families, and community.
* Strong communication, de-escalation, and crisis-management skills.
* Ability to develop rapport, set boundaries, and collaborate across multiple stakeholders.
* Knowledge of Youth Justice processes, community referral pathways, and strengths-based practice frameworks.
Requirements
* Minimum Certificate III in Community Services or related field.
* Current QLD Driver Licence.
* Possession of, or ability to obtain, a 'Positive Notice' Blue Card (Working with Children Check).
* First Aid and CPR certification, or willingness to obtain (the employer will cover this cost).
* Willingness to undergo a National Police and Criminal History Check (the employer will cover this cost).
Benefits
* SCHADS Level 4 - $88,099.44 – $94,791.84 per year + 12% superannuation.
* 6 month contract with extension dependent on funding.
* Not for profit salary sacrifice available to increase take-home pay.
* Pool cars available for all work-related travel.
* Ongoing professional development including fortnightly succession planning.
* Cultural learning opportunities provided.
* Paid parental leave for eligible employees.
* Access to Ceremonial, Cultural, and Community Service Leave.
* Access to free and confidential counselling and support through Employee Assistance Programme (EAP).