Overview
A prominent telecommunications provider seeks a Technical Operations Specialist to lead IoT and Managed Private Network services support. The specialist will ensure effective service delivery, monitor service health, and provide technical support to enterprise-level clients.
Responsibilities
* Lead IoT and Managed Private Network services support for enterprise clients.
* Monitor service health and performance; respond to incidents and coordinate remediation efforts.
* Provide technical support and guidance to enterprise-level customers to ensure satisfaction and service levels.
Qualifications
* Minimum of three years of experience in Enterprise IoT.
* Strong problem-solving skills and effective communication in a high-pressure environment.
Benefits / Work Arrangement
Flexible hybrid working conditions are provided, along with opportunities for professional development.
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